Policies
Manufacturing
Many of Rebecca Minkoff handbags are made in NYC. However, due to our rapidly expanding growth and expansion in style and quantity, we have recently outgrown the sole use of our NYC facilities and also leverage overseas support. All of our products are made with the same exacting standards and aesthetics, and are of the same exceptional quality.
Shipping
Orders placed with Rebecca Minkoff will generally ship within 2 business days. If you need to place an order for rush shipment please contact Rebecca Minkoff Customer Care at 212.677.7829 with your request. During online sales the shipping time period will be longer as we receive a higher volume of orders.
Delays & Cancellations
If for any reason your order is to be delayed or cancelled - due to stock, payment or otherwise - we will contact you via email. If you wish to cancel an order placed on our website please notify Rebecca Minkoff Customer Care at 212.677.7829 or email orders@rebeccaminkoff.com as early as possible.
Returns & Exchanges
We accept returns on all full-price orders* within 14 days from the day the merchandise is delivered. The merchandise must be returned in the exact condition in which it was shipped in order to receive a refund. Shipping charges for returns/exchanges are not credited unless there is a defect in the merchandise.
Return your unwanted item to:
Rebecca Minkoff LLC.
Attention: Returns
33 West 17th Street
9th Floor
New York, NY 10011
Please include with your return a copy of your order including your contact information and indicate whether you prefer a return or exchange. Please allow up to 7 business days for your refund or exchange to be processed. You will receive a confirmation by email when your return or exchange is complete.
*Orders placed during online sales are final- no refunds or exchanges are allowed.
Sales Tax
All items shipped to addresses in New York State will be charged sales tax.
International Orders
International customers are able to order from our website. Your order will be shipped by UPS and shipping fees will be added to your order according to UPS rates, based on the products ordered and shipping address. Additionally, international customers are liable for all import duties and customs that will be charged by your country. Payment will be necessary to release your order from customs before delivery
Security
All of our transactions are protected by powerful SSL encryption software. We guarantee that every transaction you make at RebeccaMinkoff.com will be 100% safe.
Privacy
RebeccaMinkoff.com is the sole owner of information collected on this site. This information will under no circumstances be distributed.
Legal Notices
This site, any portion of this site, or the products it sells may not be reproduced, duplicated, copied, sold, resold or otherwise exploited for any commercial purpose that is not expressly permitted by Rebecca Minkoff, LLC.
