FAQs

How do I join?

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Glad you asked! We want to celebrate people like you who we consider loyal customers of the brand. In this case it’s as easy as making an account and once that’s created there’s a number of ways you can easily start earning points. Check out our RM Rewards Page to see how you can start earning today!

Do levels and points expire or reset?

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Yes points expire on a dynamic basis. This means that points will expire one year after they are rewarded so make sure to keep track and redeem them for discounts on your favorite products.

How do I receive my perks?

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We’ll either message you via email or it will be automatically added at checkout depending on what your reward is. The best part is you already have points just from shopping with us even if you don't have an account yet. So make sure to log in each time you shop and check on your point balance.

What if I have two accounts?

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At the moment we cannot combine points so we highly recommend you stick to one account.

I already have an account. Do I need to create a new one to earn rewards?

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We took care of that for you! All customers with an active account were automatically enrolled in our rewards program.

How can I see what tier I am in?

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Great question! Simply scroll to the footer of our site and under Join RM there is a RM Rewards tab. Once you click this link our rewards page will let you know how many points you have.

Pro Tip: Make sure you are logged in to see the points you have before clicking to this page.