Close

Choose Country & Currency

We are working with our global partner Borderfree to offer you the best possible international shopping experience. Please select the country you would like to ship to and your currency below.

Added to bag
Shape Created with Sketch.
Shape Created with Sketch.

Contact Us

Email, call, or submit the form below to reach out.

customercare@rebeccaminkoff.com

1 (866) 838 - 6991 | Monday to Thursday from 9 am - 6 pm EST
Friday from 9 am - 3 pm EST

* Required Fields

Shape Created with Sketch.

Got it, thanks!

We'll be in touch within 48 hours.

Returns

  • Return Policy
  • Domestic Returns

    We’re sorry your order didn’t work out. To make up for it, we offer free returns on all U.S. orders—just use the included complimentary Fedex return label in your package or visit one of our retail locations for in-person assistance. In order to receive a full refund, merchandise must be returned within 30 days of purchase. Returns must include a completed return form and items must be in the exact same condition as they were received. Please note that a refund is not guaranteed if the merchandise is found to be damaged, shows signs of wear, or is without original tags and packaging. Returns that do not meet these requirements are accepted at the discretion of Rebecca Minkoff and subject to a $10 return fee. Upon receipt, returns are processed and refunded within 10-14 business days and confirmation will be communicated via email from a member of our Customer Care team.

    International Return Policy

    We’re sorry your order did not work out. While we welcome your return, we unfortunately do not cover the cost for international return shipping. To receive a refund, the merchandise must be returned within 30 days of delivery in the exact condition in which it was shipped along with your return form. Please note that a refund is not guaranteed if the merchandise is found to be damaged, shows signs of wear, or is without original tags and packaging. Please note you will not be refunded for importation fees.Returns that do not meet these requirements are accepted at the discretion of Rebecca Minkoff and subject to a $10 return fee. Upon receipt, returns are processed and refunded within 10-14 business days and confirmation will be communicated via email from a member of our Customer Care team. Your financial institution may take up to 10 business days to post the refund to your account.

    Exchanges

    At this time, we do not accept exchanges. If you need a different color, item or size, we recommend ordering the desired size while it is still in stock and using your complimentary Fedex return label to return the order(s) as needed. Ground shipping will be provided free of charge on your new order and return. Returns that do not meet these requirements are accepted at the discretion of Rebecca Minkoff and subject to a $10 Return fee. 

    Final Sale

    Items indicated as “Final Sale” at the time of purchase are not eligible for return, exchange or merchandise credit. This applies to all purchases made on rebeccaminkoff.com or uriminkoff.com.

    Any products purchased during a promotional sale event indicated as “Final Sale” are not eligible for return, exchange or merchandise credit. Any purchases made using a promo code indicated as “Final Sale” are not eligible for return, exchange or merchandise credit. Sale offers cannot be combined with other promotions. No price adjustments on previously placed orders.

  • Create A Return
  • If you placed an order within the U.S. and did not receive a return label or need a replacement, please email customercare@rebeccaminkoff.com to request a pre-paid return label.

    In order to receive a full refund, the merchandise must be returned within 30 days of delivery with your return form and in the exact condition in which it was received. 

    We prefer that items are returned to us via our own service so that they are protected and insured. You can return using any secure means, but we may not accept liability. 

    Please note that free return shipping labels are not included in international orders. If you wish to make an international return, please address it to:

    Rebecca Minkoff Returns Department

    11811 Florence Ave

    Santa Fe  Springs, California 90670

  • Tracking My Return & Refunds
  • After we receive a return, it typically takes 5 - 7 business days for us to process your refund. Refunds are administered to the original form of payment. Please note that refunds can take up to 10 working days to show on your account due to varying processing times between payment providers.

    You’ll get an email from a Rebecca Minkoff customer care associate confirming your return and refund has been processed.

Shape Created with Sketch.
please enter a valid email address. For example johndoe@domain.com.